Last updated: August 2026.
Vigiva ("we", "us") respects your privacy. This policy explains what we collect when you visit vigiva.com or buy our light therapy instruments, how we use it, and the choices you have.
Information we collect
- Order information — name, shipping and billing address, email, phone, and payment details (processed securely by our payment providers; we never store full card numbers).
- Account information — details you provide when you create an account or subscribe to our email list.
- Usage data — device, browser, pages viewed, and referring links, collected through cookies and similar technologies to improve the store.
How we use your information
- To process, fulfil, and support your orders and warranty claims.
- To send order updates and, with your consent, marketing emails you can opt out of at any time.
- To detect fraud, secure the store, and comply with legal obligations.
- To improve our products, content, and shopping experience.
Sharing
We share data only with service providers who help us operate — payment processors, shipping carriers, and our commerce platform (Shopify) — and only as needed to deliver your order. We do not sell your personal information.
Cookies
We use essential cookies to run the cart and checkout, and analytics cookies to understand usage. You can control cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal data, and you may unsubscribe from marketing at any time. To exercise these rights, email care@vigiva.com.
Data security & retention
We use industry-standard safeguards and retain personal data only as long as needed for the purposes above or as required by law.
Contact
Questions about this policy? Email care@vigiva.com.